Frequently Asked Questions

We provide a range of earthmoving machinery and construction tools, including excavators, skid steers, mini loaders, and various attachments, suitable for both professional and DIY projects.

We have been proudly serving the Greater Brisbane area for over four years, offering reliable equipment and exceptional customer service.

Bookings can be made by contacting our Rochedale office via phone or email. We recommend booking in advance to ensure equipment availability.

We offer flexible hire periods, including daily, weekly, and long-term hires, to accommodate various project timelines.

For certain machinery, such as larger excavators or skid steers, operators may require appropriate licenses or certifications. Please consult with our team to determine the requirements for your specific hire.

Yes, we provide delivery and collection services across the Greater Brisbane area. Delivery fees may apply based on location and equipment type.

Some of our machinery, like mini loaders, come with tipper trailers, allowing for self-transport if you have the appropriate vehicle and towing capacity.

Yes, our equipment comes with various attachment options to suit different tasks. Please discuss your project needs with us to ensure you receive the appropriate attachments.

While we specialise in equipment hire, we can offer basic operational guidance upon request. For detailed training, we recommend consulting with certified training providers.

We accept various payment methods, including credit/debit cards and bank transfers. Payment is typically required upon booking or before equipment dispatch.

Additional charges may include delivery/pickup fees, fuel surcharges if equipment is not returned full, cleaning fees if equipment is returned dirty, and repair costs for any damages incurred during the hire period.

In the unlikely event of a breakdown, please contact us immediately. We will arrange for repairs or a replacement to minimise downtime.

Our equipment is covered under our insurance policy; however, hirers are responsible for any damages or losses incurred during the hire period. We recommend reviewing our hire agreement for detailed terms and conditions.

Cancellations made at least 24 hours before the scheduled hire period may be eligible for a full refund. Late cancellations may incur a fee. Please refer to our hire agreement for specific details.

Yes, extensions are possible subject to equipment availability. Please contact us as early as possible to arrange an extension and avoid any disruptions to your project.